- The author, Kelli Smith, lives in Finland and works for a team based in the U.S.
- The time difference between her and her co-workers is 7-10 hours.
- She starts her work day around noon, takes an evening break, and then works again from 9 p.m. to midnight.
- While her schedule can affect her sleep habits, ultimately she enjoys the work-life balance that her schedule allows.
I've lived in Finland for just over 22 years. I first came to Finland for work—I'd been fascinated with the country since my childhood best friend's family had a Finnish exchange student, so I jumped at the chance to move to this amazing country when my first job out of graduate school gave me the opportunity.
Today, I'm the Head of Customer Support here at Skillcrush. On a day-to-day basis, that means I'm emailing or live chatting with our potential students to help them understand what Skillcrush is all about, or with current students to make sure they're all set with their enrollment, payments, etc. I'm also part of our operations team (which is essentially our HR department), so I also get to help make sure we have the best possible benefits, perks, and work culture possible.
I've found that being a remote worker is a little like leading a double life. I should clarify—for myself I mean it quite literally!
By day, I'm a happy ex-pat who runs errands, practices Catalan-style dancing, and generally enjoys the perks of small-town life in Finland, a healthy seven hours to ten hours ahead of my coworkers in the States. And at night, I'm that same person, except I'm working with the rest of my remote team to send encouraging Corgi gifs and tech advice to Skillcrushers everywhere.
Working remotely has become the best fit for my lifestyle, but it's not always easy. Over the years I've found that people are curious about how remote work could impact their lives, and they want to understand how flexible working from home really is. Hopefully a look into my average day will help you troubleshoot your own schedule, and better understand the unique perks and challenges that working remotely offers.
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8:00 a.m. (Finnish time)
Despite my sometimes late work hours, I'm still a morning person. My day begins around 8:00 a.m. I'll have some breakfast, throw on a podcast and get myself organized for the day. (I'm famous at Skillcrush for being such an avid podcast listener—I listen to about 50 podcasts! My absolute favorite is Hello Internet, and I also love 2 Dope Queens, Accidental Tech Podcast, Cortex, No Such Thing as a Fish, Reconcilable Differences, Reply All, and The Talk Show. And of course, I can hardly wait for Skillcrush's very own podcast, Hit Refresh, to start!)
As I mentioned, I'm seven hours ahead of East Coast time, so though I sometimes catch California coworkers at the very end of their day, I'm usually awake much earlier than everyone else. I'll check the company inboxes for messages from students, see what virtual water cooler chit-chat took place while I was asleep, and start gearing up!
10:00 a.m.
Between 10:00 a.m. and noon, I like to carve out some time to run errands, take care of personal admin work like booking travel for my number-one hobby (more on that later), writing, or see a friend for a coffee. I find that being able to break up my day like this is more productive because it keeps me away from my computer and the temptation to keep cleaning the company inbox until it's empty! I'm a total completionist.
12:00 p.m.
Noon is when I buckle in and really start working for the day. By around 4:00 p.m. my time, most of my coworkers are starting their day, so I'll stay logged onto our company chat system and knock out tasks for another hour or so.
Something we talk about more and more as a company is how much time we need to overlap with one another in order to get projects done. I find that for me, it helps to have time set every day to work alone—cleaning out the inboxes and troubleshooting solutions for students—and time when my team is available to talk, either face-to-face in a Google Hangout, or via the company chatrooms.
See the rest of the story at Business Insider