The Naughty List isn't just for misbehaved kids — not in the world of retail anyway.
With the help of Consumer Reports, we've compiled a list of the top naughty and nice companies of 2012.
Topping our naughty list are companies like BMW and Forever21 which have unfriendly practices liked fine print fees and fewer "extras."
Names like Nordstrom and Kohl's, however, are applauded for their hassle-free returns and excellent customer service.
NAUGHTY: Forever21's return policies differ for in store and online purchases
Source: NPR
NICE: Kohl's has a hassle-free and "No Questions Asked" return policy
Source: NPR
NAUGHTY: BMW has stopped placing spare tires in their newest models
Source: NPR
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